I was very upset and disturbed by this and felt very angry and unfortunate to have bought this supposedly high end laptop having persistent quality issue of the leather casing and now the screen. And by the end February 2020, the LCD screen started to detach from the metal cover. I then decided to approach the service center from where i had purchased the laptop to complaint about the quality issue on 3rd December 2019, and the leather case was replaced under warranty.Īfter getting the laptop from the service center after 2 weeks of waiting, I took it upon myself to be very careful with the laptop whilst typing, but disappointingly the seam along the edge of the keypad & touch pad side started opening up again after a couple of months. I was very disappointed with the poor design quality of the leather casing specifically on the seams, considering that I had invested in a very high quality laptop costing me AED 9000. ![]() This started happening on the two corners of the keyboard side where my wrists rests whilst typing. Within 1 month of using the laptop, the leather seams on the edges of the keypad and monitor side started to break open slowly on all sides . I purchased a Spectre Folio Convertible laptop on 28th September 2019 with an extended warranty for 12 months. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. ![]() Printing Errors or Lights & Stuck Print Jobs. ![]()
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